H-CRM


Our international web-enabled call centers centralize marketing information from physicians, pharmacists, patients and payors scattered around the world, and offer efficient support for every healthcare-related CRM project.

Throughout the various stages of your product cycle and in many environments (new product launching, generic drugs, geographic expansion, sales force limitation...), a Healthcare Contact Center can be the best solution to efficiently promote your products and services through :

Remote physician coverage (phone reps) Physician training
Medical information request Patient interaction
Drug sample management 24/7 Drug Hotline
Product Orders / Reorder Confirmations 1-800 Ad Response and Fulfillment

Medimix takes charge of every aspect of your project, from program design through implementation.  As healthcare experts, we are very familiar with your working environment, and we design customized programs fitted to the specifics of our markets..

Through international 800 number and 900 numbers, our universal and specialized operators (physicians, nurses) can generally handle more than 90% of your healthcare - related requests.